The colour of the product may seem slightly different in person, compared to the photos, this can be due to many different reasons, lighting ect.

This product should not be left unattended with either a pet or a child.

Please hand wash only with soapy water and dry with a soft towel/cloth.

Returns for non-personalised items are accepted within 7 days of receipt, provided they are clean and undamaged. Items must be returned as received, including original packaging. Return (tracked) postage is the customer’s responsibility.

Personalised items (name, specific size, specific colour combinations or hardware choices) are not eligible for returns, refunds, or exchanges.

In the unlikely event that your item is damaged, please contact us immediately at thedogspot2024@gmail.com to discuss further.